Customer Service Agent Jobs in Baltimore | if you looking for a Career that fulfilled all your dreams, cheers! you got right page. one of the finest company American Airlines posted huge Recruitment Notifications for new job Seekers. This job best for your financial freedom and career growth. Apply To Massive Company Openings On Sondear.org, World’s No.1 Job Portal. Explore Company Vacancies In Your Desired Locations Now!
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you’ll love this job
The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner.
What You’ll Do
Promotes and sells air travel to the traveling public or freight forwarders.
Provides assistance with passenger check-in and cargo acceptance.
Interprets government rules and requirements for domestic and international travel or cargo shipments.
Meets and dispatches aircraft within established times.
Provides assistance to distressed passengers and customers.
Protects company property and revenue.
Provides for safe travel.
Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks.
Uses organizational skills to perform multiple tasks within a limited time period.
Is self-motivated and requires minimal supervision.
Responds and assists during security and emergency situations.
Follows internal/external policies and procedures.
May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers.
May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions.
Depending on airport location this position may work in various weather conditions.
Due to flight operations Customer Service Agents work shifts that include irregular and/or extended hours, weekends and holidays.
Click to see what it’s like to be part of the Customer Service team!
All you’ll need for success
Minimum Qualifications- Education & Prior Job Experience
High school diploma or GED or international equivalent
Bilingual language skills required in some locations
Applicable valid driver’s license as required by local authorities
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
Must be authorized to work in the U.S.
Preferred Qualifications- Education & Prior Job Experience
Working knowledge of Sabre or any other Passenger Service System
Previous face to face Customer Service experience
Working in a fast pace environment
What You’ll Get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Customer Service Agent Jobs in Baltimore Information
- Designation: Various Posts Open for apply.
- Location: Across the World.
- Qualification Required: – Various degree’s for various posts.
- Experience: – Fresher or Experienced can apply.
- Salary: It’s Depends on your job designation.
- Language: Verbal & Written communication in English and Local language will be an added advantage.
- Who can Apply: Fresher or Experienced both can apply.
- What Skills Required for getting a job: Positive attitude, Being calm and cheerful when things go wrong,
Communication, You can listen and say information clearly when you speak or write, Teamwork, Self-management, Willingness to learn, Thinking skills (problem solving and decision making).
- How To Apply: Application Process is simple. Apply directly online using submit resume button and will get back to you after review your profile.
- how is life at Company: Very energetic.
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What are the pros and cons of working in a Company?
As you asked a general question, I’ll give a general answer. But please be aware that there are many specifics here that influence the real life attractiveness of any one job.
So, generally speaking –
- Competitive salary
- Attractive benefits and perks
- Structured organization and clear career path
- Potential to learn from the corporation’s experience and best practices
- The corporation is so big, your contribution seems insignificant, leading to lack of fulfilment. The systems are established, leaving little room for fresh ideas to do things.
- Any employee is dispensable, you are just another speck of dust
- Many managers try to climb the ladder instead of doing what’s best for the organization, leading to employees’ frustration
- Many smaller companies shy away from hiring ex – employees of big corporations, fearing they cannot match the pay